Ongoing Operational Management of our Lifestyle Villages for Seniors
Our team has extensive experience and expertise in the operation of Lifestyle Villages and Seniors Care. This experience and expertise focuses our operational management on maximising the customer experience.
Our Code of Practice promotes quality ageing in place by linking lifestyle with appropriate care and support services. We do this by promoting high quality accommodation and seniors care that promotes the lifestyle, health and wellbeing of seniors. We also ensure that services and support are diverse and flexible enough to respond to individual needs.
Our operational management includes:
- Implementation of proven operating systems focused on providing efficient and effective customer services.
- Establishment and implementation of operating procedures that provide clarity of purpose to staff and seniors.
- Recruitment, training, ongoing leadership and management of our high quality, customer focused operational workforce.
- Establishment and implementation of workforce systems and procedures that:
- provide structure to workplace relations,
- are culturally appropriate,
- encourage, recognise and reward customer service and individual accountability,
- minimises risk to the health and safety of both seniors living in our communities and employees,
- meet all legislative compliance obligations.
Enquire Now | 現在查詢 | Untuk Pertanyaan
